The Official, Secure Desktop Application
Trezor® pioneered the hardware wallet space, setting the benchmark for cryptocurrency cold storage. A hardware wallet is the most critical defense against hackers, malware, and exchange failures by isolating your private keys—the cryptographic proof of asset ownership—from vulnerable internet-connected devices. Achieving true self-custody means moving digital assets off centralized platforms and securing them with a device like Trezor®.
To begin the setup process for any Trezor® model (Model One, Model T, Safe 3), users must navigate exclusively to the official, verified setup page: Trezor®.io/start. This mandatory step directs the user to download and install **Trezor® Suite**, the official desktop application that serves as the comprehensive interface for all management tasks—sending, receiving, portfolio tracking, and managing advanced features.
The **Trezor® Suite** has fully replaced the older web-based Trezor Wallet interface. For the device to communicate securely with the computer, a local service historically known as the **Trezor® Bridge** is required. While the standalone Bridge application is being phased out, its function—enabling encrypted, local interaction between the device and the Suite—remains integral to the ecosystem's security model.
The security of your Trezor® hinges on three elements:
For any technical issues, such as device detection, firmware errors, or general guidance, the official technical documentation and support can be found at Troubleshooting Trezor®.io.
Q: What are the key differences between Trezor® Model One and Model T/Safe 3?
A: The Model T and Safe 3 are newer generations. Key upgrades include a color touchscreen for PIN entry directly on the device (enhanced security), native support for more cryptocurrencies (like Cardano and XRP), and advanced backup features like Shamir Backup (SLIP-39) on the Model T and Safe 3.
Q: Is the Trezor® Bridge still required if I use Trezor® Suite?
A: The functionality of the Bridge—secure device-to-computer communication—is essential. However, its operation is now largely integrated within the Trezor® Suite desktop application itself, making the older, standalone Bridge installation less common and often unnecessary for new setups.
Q: What is a 'Passphrase' (Hidden Wallet) and should I use it?
A: A Passphrase is an optional, user-defined 13th or 25th word that creates a unique, completely separate "hidden" wallet. It provides the highest level of security against physical device compromise. If you use it, ensure you memorize it or store it separate from your Recovery Seed, as loss of the Passphrase means permanent loss of funds.
Q: What should I do if my Trezor® device is lost, stolen, or damaged?
A: Your funds are safe as long as your physical device and your Recovery Seed were stored separately. The device itself holds no funds; it only holds the keys. You can use your 12/24-word Recovery Seed (Wallet Backup) to restore access to all your cryptocurrencies on a new Trezor® device or any compatible BIP39 wallet.
Q: My Trezor® isn't connecting to the computer/Trezor® Suite. What is the fix?
A: Connection issues are usually caused by: 1) The USB cable (ensure it's the data-capable original cable or a known-good replacement). 2) Browser conflicts (try a different browser like Chrome or Firefox). 3) Other software interference (ensure no other crypto wallets or ad-blockers are open or running in the background).
Trezor® is a registered trademark of SatoshiLabs. Always purchase devices directly from the official store or authorized resellers to ensure authenticity.